Grimsby Kia

KIA in St Catharines

We are proud to announce that we have been awarded the Best CSI (Customer Satisfaction Index) Score in the Ontario.

Driven by Customer Satisfaction, come see us to find out how we can make your Car buying/ Car repair/Service experience a truly memorable one. Minutes from St Catharines, just off the QEW.

Get the Best Deals, the Best Car Repair Service and the Best Price at Grimsby KIA - Now proudly serving St Catharines.


Grimsby KIA: Your Kia Dealer serving St Catharines is a fully functional state of the art brand new KIA Dealership located at 435 South Service Road. Grimsby.
Come see us today for the best deals in Dunnville, Welland,
Hamilton, Stoney Creek, Lower Hamilton and Niagara region.




Read what our Customers have to say:

Jake Paul

a week ago-

Customer service and care are a 100% priority at Grimsby Kia. I've been to many dealerships before but Grimsby Kia is by FAR superior. When it comes to service they are top notch and very professional. They will go above and beyond for their customers and have amazing customer service. This is the best dealership ever.


Patricia Osmanovic

3 weeks ago-

I just picked up my new 2015 Kia Sportage from GRIMSBY KIA!!!!!!! I love it! And what I love most of all is the customer service and extended department are amazing. A four hour visit with two kids 3yr old and a ten mth old felt like an hr. They were so welcoming and enjoyed the kids. ANY ONE LOOKING FOR A GREAT CAR AND EXCELLENT SERVICE PLEASE GO TO GRIMSBY KIA

Lauren O'Connor
in the last week

I recently bought a sportage from these guys - Ryan and Jeff, and they could not have been more helpful! I put a lot of mileage on my vehicle, and they helped me make some choices regarding vehicle, pricing, and extended warranty. They also provided me with some reasonable options to think about for when I am ready to purchase a new vehicle in the future.
Everyone at Grimsby Kia was friendly and welcoming!
Thanks!
James Dezeeuw

in the last week

Devin Booty

a week ago

I recently purchased a car from Kia Grimsby and it was a great experience. Ryan and Stephanie are awesome salespeople! They are very knowledgeable and easy going.  There was zero pressure to buy and I felt I could trust what they had to say.  On the finance side, Russ was a hoot and made it a fun experience.  Everyone at the dealership was very friendly and I highly recommend them.
F. Johnstone

3 weeks ago

As a female walking into a car dealership on her own can still be an intimidating experience.  Ryan was the sales rep that introduced himself and he put me right at ease.  I ended up purchasing a used vehicle; but, within those first few days I noticed there were some glitches that needed to be fixed.  Grimsby Kia kept their word and fixed all of those little glitches and never made me feel like I was being picky.  This is a great dealership to do business with and I highly recommend them. 

Keep up the great customer service!!!

Julia Turner

a month ago

Amazing service! So thankful for Ryan for making buying a car stress free!!! I went to lots of other places to find a car and so happy that I decided to go to Grimsby Kia! I recommend them for anyone buying a new car or used car! Thanks Ryan and Russ!
Gary Bell

a month ago

Bought my Kia Soul from Stephanie about a year ago and I have nothing but praise for the treatment they have given me . Would come back again .
Mandy Waller

2 months ago

I love coming to Grimsby Kia.  The staff is so nice.  I love dealing with Stephanie Johnston, she is the sweetest!!!!  Look forward to dealing with you again... 🙂
               
Brad Johnston

2 months ago

I Was first introduced to Grimsby Kia, when I stopped in and got some service on my existing Kia Rondo.  What a great experience, even though I live a great deal away from them, I tried to schedule all my service with them on my trips to the Niagara Peninsula.  So, it only followed that when it was time to get a new Kia Rondo, I would look to Grimsby Kia to help me with my purchase.  I wasn't disappointed.  Stephanie was knowledgeable, friendly, applied no pressure and was extremely patient with me, even though it took almost a year for me to decide what I was going to do in my car situation.  Jeff was friendly with me every visit and amazingly remembered I was from Tobermory and made me welcome each time.  Russ made the normally painful experience of financing the vehicle so simple and he was such a joy to deal with.  My wife and I love our new Kia Rondo and Grimsby Kia made the experience wonderful.  THANK YOU!
Bob Sanderson

2 months ago

Got a car, love it. End..
James Dietrich

2 months ago

I shopped a half dozen dealerships, and test drove as many cars, and Grimsby Kia is simply in a different category altogether.  Stephanie and Jeff were friendly, extremely knowledgeable (which was refreshing...) and above all honest and reasonable.  It was an absolute pleasure to do business and the deal I walked out with as nothing short of wonderful!  Months later, when keys were lost with our Grimsby Kia keychain on them, they went and picked up my keys, rewarded the finder and got them back to me.  Go to Grimsby Kia, be honest with what you want, and they'll be better than any other sales team you'll find in southern Ontario... and after you purchase, keep that keychain! 🙂
Andria Davis

2 months ago

My best car buying experience ever and I have had quite a few. Stephanie was outstanding and far from the typical car salesperson... she should be giving lessons to all those other guys out there about how to treat your clients. Moreover she did not forget me the minute I drove off the lot, greeted me with a hug the next time I was in the dealership.   Everyone else at Grimsby Kia is great too.  I don,t even mind going in for servicing which as a woman I have always dreaded.  Whenever I hear one of my friends complaining about the "same old" experiences they are having with other dealers I always let them know Grimsby Kia is the best.

Steven Cardinali

2 months ago

Cant say enough about Grimsby Kia

From my initial dealings with Stephanie Johnston in setting up the deal, through to the stellar service I receive every time I bring the vehicle in for service.  They take care of everything and ensure I only leave when I am happy with my vehicle.  They take the time to get it right and make sure you feel good about it.  No wonder they're tops in KIA Canada's books.

Amy Lacasse

2 months ago

Such a wonderful experience buying our vehicle from Grimsby Kia. Stephanie met us outside despite the freezing weather to make sure we were well taken care of and provided exceptional, no pressure, sales service. It was an absolute pleasure dealing with Stephanie and I would highly recommend her and Grimsby Kia to anyone looking at buying a vehicle!
..

Matt Burke

2 months ago

One word comes to mind when we think of our experience at Grimsby Kia...."GREAT". Stephanie is absolutely awesome!! She is very professional, honest and personable. Everyone we dealt with at Grimsby Kia (Stephanie, Russ, Jeff, Jim and Ryan) treated us like people rather than customers. They put our needs and budget first. When we talked...they listened. They made our entire experience stress-free, hassle-free and amazing. Deal with Stephanie at Grimsby Kia when you're ready to buy your next car - you won't be disappointed!
Deb Robo

3 months ago

great staff and the salesman who helped us out went above and beyond.  With my husband busy with work and me home without a car, he drove the model of vehicle we were interested in all the way to me at home to take it for a test drive to help me out.  I believe they definitely care about your wishes and needs in a vehicle.  I would recommend Grimsby KIA to anyone.
Jason Pavunkovic

5 months ago

April Lepinoy

6 months ago

8 months ago

So.......I have never written a review about anything.........and I have never had a new car.  So why not combine both of my firsts into this little blurb.  Most people think that reviews are done by the people who work there, friends of staff ...More
Katrina Williams

8 months ago

I purchased my first "new" car here at Grimsby Kia & it was such a fantastic experience! I did a little car shopping before hand at Nissan and Mazda and was more or less attacked, mauled, and bullied to purchase their cars. Nissan even told ...More
Kelsie J

10 months ago

i love my 2014 RIO!! thank you grimsby kia for the most positive experience!
george driver

a year ago

What a fantastic Service Department. I dealt with Livio the Service Manager. I came in without an appointmet, and even though he seemed very busy running from desk to desk without any help, he took the time to check me in and have my van looked over. It was determined that there would be additional work required and that parts would need to be ordered, plus I was leaving for a trip the day following and was taking the van. Not only was the repair done in time, came in under quote but very professional. In this world of service rip offs it is nice to see someone that cares, I will only deal with Livio in the future. For anyone that reads this ask for him by name.
rose mon

a year ago

What a great car buying experience.  We went in to a couple of different KIA dealerships but settled on buying our car in Grimsby. It was the best deal around plus our sales person Stephanie was great with us.  She was very pleasant and down to earth.  She made the whole process enjoyable.  Picking up the car was exciting and she was very Knowledgeable about all the different features of the car.  I am confident they sold us that car for the best possible price.  If you are looking for a car, definetly go into the Grimsby KIA dealership, look for Stephanie.
Jen M

a year ago

What a truly positive experience - from picking out a vehicle, the test drive, making a decision, financing and insurance and delivery, the team at Grimsby Kia went out of their way to make sure we were completely confident in our purchase.  Having purchased a new vehicle just over a year ago from a different dealership, this delivery experience was far different, and top notch.  All of the features on the vehicle were touched on, small details like making sure the clock was set and the gas tank was full were simply done.  We were encouraged to call if there was anything that a few weeks or months down the road we needed explained.  This was an excellent experience, one that we will be telling to all of our friends and family.  We cannot recommend Grimsby Kia enough!

Mid November 2014 I received a mailing from Hamilton Kia where I had bought a 2010 Nissan almost three years ago suggesting that I could possibly trade-in the vehicle for a newer model Kia.

I doubted the possibility given my own personal situation but completed the online trade-in valuation. 
To my surprise the valuation came back in the form of an email from Stephanie Johnston from Grimsby Kia as opposed to Hamilton Kia.

It was from this point forward that my journey with the exceptional staff at Grimsby Kia began.
Emails were swapped with Stephanie where we discussed my situation and although I remained skeptical that anything could be done, Stephanie always remained upbeat and positive that we could complete a deal that would meet my requirements.

A month later Stephanie's positivity, backed with the support and knowledge of both Russ Girvan (Financial Services Manager) and Jeff Weiss (Sales Manager - the one individual in a dealership that you never see :)) saw me complete a deal that I didn't think in anyway could be done and I drove off in my brand new 2015 Kia Sportage.

My first face to face meeting with Stephanie confirmed what I had taken from her emails which was that there was a genuine friendliness, professionalism and desire on her behalf to find a deal that met my needs and not simply to make a sale in her name or for the dealership.

From day one there was never any sales pressure which was always something that I had disliked when making previous purchases and in dealing with other dealerships.

Russ kept me I the loop all the way through the process and Jeff never missed the opportunity to say 'Hi' and ask how things were progressing.

I've finance/leased a few vehicles along the way but I can honestly say that my experience in dealing with the staff at Grimsby Kia has shown me that not all dealerships are the same

Grimsby Kia is different and is the real deal!

If you're in the market and looking to purchase a new or used vehicle then I'd strongly recommend that you make the trip to Grimsby Kia and check out what they have to offer.

You will not be disappointed!

To Stephanie, Russ, Jeff and the service staff that I was introduced to I can't thank you enough and I look forward to re-connecting with you all when next I'm in the dealership.

- Alan


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Reviews submitted on Website.

Chantale Jocelyne Beland

Grimsby Kia always provides me with the best and friendliest service I have ever found in a car dealership. Their service team is always kind and understanding, as a student, knowing this team is willing to work with me & my budget makes me appreciate their service so much more! Grimsby Kia makes you feel like a part of the family & to me, thats what real customer service is all about!

Candyse Cotiga 

I love the people at grimsby kia. Friendly and not pushy is the way to sell cars. I have bought two cars from Ryan. Not only did he sell me a car but he has become a friend. It is very rare to find someone who will add you on Facebook so they can answer all of your car needs and questions immediately. I would recommend to anyone to buy a car through Ryan and grimsby kia. They have become my kia family!!!


Debra Pelletier

I bought my vehicle from Ryan R. from grimsby Kia...He was so helpful and did a GREAT job at finding me my Kia Soul. I am so happy with his expertise advice and kindness. GREAT sales person...Will deal with Ryan - in the future.


Lauren Turcotte

Grimsby kia and ALLY its staff .... Not many words can describe the wonderful group of people who helped me with the purchase of my first car !! 

        

This is a unique dealership where the people focus on you and your lifestyle , not their personal retail goals . It really is nice to be confident in the 

            

people who   take care of my car, and keep in touch to make sure me and my family are satisfied 🙂 thanks kia!



Sumati S 

What a wonderful team! Completely seamless and flawless service regardless of whether I was speaking with Stephanie, Jeff, or Russ. Best new car dealership experience I've ever had & wouldn't hesitate to recommend.


Esther P
It was an amazing experience. I was treated with the utmost courtesy. For a moment in time, I felt that I was the most important customer they had ever had ! It was truly a happy buying experience, almost family like.



Karen M
Overall, it was an excellent experience


Lauren O
Everything about my purchasing experience was great! The manager, sales person, finance person, and reception were all friendly and very helpful in helping me make my decision, and finding a package and buying plan to suit my needs.


G T Jones

This was my first new car I have ever financed. I was nervous at first but my salesman Ryan was great. He took the time to show me everything about the car along with answering several questions for me. He was very patient with me which I really appreciated.




Reviews submitted on Website.

Chantale Jocelyne Beland

Grimsby Kia always provides me with the best and friendliest service I have ever found in a car dealership. Their service team is always kind and understanding, as a student, knowing this team is willing to work with me & my budget makes me appreciate their service so much more! Grimsby Kia makes you feel like a part of the family & to me, thats what real customer service is all about!

Candyse Cotiga

I love the people at grimsby kia. Friendly and not pushy is the way to sell cars. I have bought two cars from Ryan. Not only did he sell me a car but he has become a friend. It is very rare to find someone who will add you on Facebook so they can answer all of your car needs and questions immediately. I would recommend to anyone to buy a car through Ryan and grimsby kia. They have become my kia family!!!


Debra Pelletier

I bought my vehicle from Ryan R. from grimsby Kia...He was so helpful and did a GREAT job at finding me my Kia Soul. I am so happy with his expertise advice and kindness. GREAT sales person...Will deal with Ryan - in the future.


Lauren Turcotte

Grimsby kia and ALLY its staff .... Not many words can describe the wonderful group of people who helped me with the purchase of my first car !!

This is a unique dealership where the people focus on you and your lifestyle , not their personal retail goals . It really is nice to be confident in the

people who take care of my car, and keep in touch to make sure me and my family are satisfied 🙂 thanks kia!



Sumati S

What a wonderful team! Completely seamless and flawless service regardless of whether I was speaking with Stephanie, Jeff, or Russ. Best new car dealership experience I've ever had & wouldn't hesitate to recommend.


Esther P
It was an amazing experience. I was treated with the utmost courtesy. For a moment in time, I felt that I was the most important customer they had ever had ! It was truly a happy buying experience, almost family like.



Karen M
Overall, it was an excellent experience


Lauren O
Everything about my purchasing experience was great! The manager, sales person, finance person, and reception were all friendly and very helpful in helping me make my decision, and finding a package and buying plan to suit my needs.


G T Jones

This was my first new car I have ever financed. I was nervous at first but my salesman Ryan was great. He took the time to show me everything about the car along with answering several questions for me. He was very patient with me which I really appreciated.